GDPR Compliance

1. Our Commitment to Data Protection

While BriteFlow is based in Australia, we recognize that some of our website visitors may be from the European Economic Area (EEA). We are committed to complying with the General Data Protection Regulation (GDPR) for all data subjects within the EEA.

2. Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests

3. Your GDPR Rights

If you are located in the EEA, you have the following rights under GDPR:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

4. How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Postal Address: Level 7, 142 Edward Street, Brisbane QLD 4000, Australia

We will respond to your request within one month. If your request is particularly complex or you have made multiple requests, we may extend this period by two further months, and we will let you know.

5. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws. If you have any questions about this GDPR statement or how we handle your personal data, please contact our DPO at [email protected].

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the EEA. When we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

7. Automated Decision-Making

We do not use automated decision-making or profiling that would have legal or similarly significant effects on you.

8. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.

9. Children's Data

We do not knowingly collect data from individuals under 16 years of age. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

10. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EEA member state of your habitual residence, place of work, or place of the alleged infringement.

11. Changes to This Statement

We may update this GDPR statement from time to time. We will notify you of any changes by posting the new statement on this page.

12. Contact Information

For questions about our GDPR compliance or to exercise your rights:

BriteFlow
Level 7, 142 Edward Street
Brisbane QLD 4000
Australia
Email: [email protected]